Got some questions? The following are frequently asked questions we get asked about.
What types of coal do you supply?
We supply various coal types, including Indonesian, Australian, South African, US Coal, and
Indian Coal, catering to different industry needs and preferences.
From which ports are the coal supplied?
We source our coal from various locations and supply it through PAN India ports.
Also, in which areas is the delivery made?
We provide delivery services across PAN India, ensuring our products reach customers in every
corner of the country.
What industries do you typically supply coal to?
We supply coal to many industries that rely on steam coal. These industries include but are not
limited to, power generation, steel manufacturing, cement, chemical, paper and pulp industry,
textile industry, food processing, brick kilns, etc.
What are the delivery options available?
Our delivery options include transportation via road and rail networks.
Can I request a sample truck before placing a bulk quantity order?
Customers can request a sample truck before placing a bulk quantity order. Upon request, we
can arrange for the delivery of a sample truck to ensure satisfaction with the product before
committing to a larger order
Do you offer transportation services for coal?
We offer transportation services for coal from PAN India ports
Are there any special storage & Shelter areas for coal?
Yes, we offer specialized storage and shelter areas designated explicitly for coal. These
facilities are available to ensure safety and security in emergencies or unforeseen
circumstances.
During monsoon, the dry coal is supplied?
Even during the monsoon season, we ensure the supply of completely dry coal upon specific
demand.
What sets your coal apart from competitors?
Our coal stands out from competitors due to its unparalleled quality and exceptional services.
How can solar energy benefit my company?
When you install a solar energy system on your property, you save money on your electricity bills and protect yourself against rising electricity rates in the future.
Can you customize solar solutions for my company's specific needs?
Yes, we can have customized solar projects according to your specific requirements. We can go for Rooftop On Grid / Off Grid, Ground Mount Solar Capex, or Opex. Also, you can get Group Captive.
What is the typical return on investment (ROI) for companies investing in solar energy?
ROI Depends on the Financial Assistance taken by the Installer. The project's Bank Loan Interest / Insurance / O&M Cost is crucial. It usually takes 4-5 years for a typical project to Return.
What maintenance is required for solar systems?
Solar Modules are open to the outer atmosphere, and Dust deposits affect the most
generation, which need to be cleaned periodically. Other System Components require
Periodic maintenance from time to time.
How do your solar solutions integrate with existing infrastructure or energy systems?
We offer On-Site & Off-Site Solutions for Solar Projects, Which Integrate through Specific Meters with Existing Infrastructure without any Interruption with the Help of Discom.
What happens if there's a power outage?
If your solar panel system is connected to the grid, it will shut off during a blackout. This is
to prevent emergency responders and electricity utility repair people from being injured by your panels sending power back to the grid. However, there are specific inverters you can
buy that provide backup power in a blackout when paired with a battery.
What kind of support do you provide after installation?
We have provided Operation & Maintenance Services on a chargeable basis for 25 years
of Span; we provide generation data of ABT meter to Discom on behalf of clients and provide real-time data & Forecasting & Scheduling data to SLDC. We provide maintenance to the Solar Module every week or As required, as well as other System Components as Required.
Are there any environmental benefits to using your solar solutions?
Solar power has many environmental and health benefits, like other renewable energy resources. Going solar reduces greenhouse gas emissions, which contribute to climate change, and results in fewer air pollutants like sulfur dioxide and particulate matter, which can cause health problems.